Shipping policy

Order Processing

Thank you for shopping with us!

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.

Shipping Rates

Shipping charges are calculated at checkout based on your location and selected shipping method. Any available free shipping offers will be displayed during checkout.

Estimated Delivery Times

Standard Shipping: 5–10 business days
Express Shipping: 2–5 business days (where available)
International Shipping: 7–21 business days

Please note that delivery times are estimates and may vary due to weather conditions, customs processing, or carrier delays.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number. You can use this number to track your shipment through the carrier's website.

Shipping Delays

While we strive to deliver all orders on time, unexpected delays may occur. We appreciate your patience and understanding if your package takes longer than expected to arrive.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

International Orders

International customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities. These charges are not included in the purchase price or shipping cost.